The Effects of Communities of Practice on the Success of an Expert Recommending Service
ثبت نشده
چکیده
This article presents an explorative study of the impact of Communities of Practice (CoPs) on the success of a certain category of Knowledge Management Systems, hereafter called Expert Recommender Information Systems. They regroup Information Systems that identify and display individuals who have been qualified by the system as experts, and who are in a position to help users solve problems involving a business process breakdown. Rather than focusing on the Expert Recommending Information System itself, the author concentrates on the service it delivers, the Expert Recommending Service (ERS). Using multiple case study research, five different organizations were investigated, essentially in order to identify how CoPs influence the success of their ERS.
منابع مشابه
The Effects of Communities of Practice on the Success of an Expert Recommending Service
This article presents an explorative study of the impact of Communities of Practice (CoPs) on the success of a certain category of Knowledge Management Systems, hereafter called Expert Recommender Information Systems. They regroup Information Systems that identify and display individuals who have been qualified by the system as experts, and who are in a position to help users solve problems inv...
متن کاملThe success of Expert Recommending Services and the part played by organizational context
Knowledge Management (KM) practice proposes a series of services designed to reduce the difficulty of sourcing knowledge, i.e. getting the right knowledge to the right people at the right time. The phenomenon studied here is a specific type of KM service the Expert Recommending Service (ERS) which contributes to achieving the difficult objective of getting the right expert to the right people a...
متن کاملCommon Property Resources as Village Ecosystem Service Center in Drylands of Rajasthan, India
There is an enormous stress on livelihood analysis of rural communities and their economies. Village common property resources (CPRs) have played a substantial economic role for the sustenance in rural areas of the drylands. The CPRs of drylands of western Rajasthan shows a varied range of habitats due to strong functional disparities in topographic, geomorphological, climatic, edaphic and phys...
متن کاملFrom Knowing to Doing—From the Academy to Practice; Comment on “The Many Meanings of Evidence: Implications for the Translational Science Agenda in Healthcare”
In this commentary, the idea of closing the gap between knowing and doing through closing the gap between academics and practitioners is explored. The two communities approach to knowledge production and use, has predominated within healthcare, resulting in a separation between the worlds of research and practice, and, therefore, between its producers and users. Meaningful collaborations betwee...
متن کاملTwo Wrongs Do Not Make a Right: Flaws in Alternatives to Fee-for-Service Payment Plans Do Not Mean Fee-for-Service Is a Good Solution to Rising Prices; Comment on “Fee-for-Service Payment - An Evil Practice That Must Be Stamped Out?”
Professor Naoki Ikegami’s “Fee-for-service payment – an evil practice that must be stamped out” summarizes many of the failings of alternatives to fee-for-service (FFS) payment systems. His article also offers several suggestions for improving FFS systems. However, even powerful arguments against many of the alternatives to FFS, does not make a convincing argument for FFS systems. In addition, ...
متن کامل